Knowledge Base
Getting Started
Create your account, set up your workspace, first steps
5 articles
Scan Configuration
Learn how to schedule periodic scans and exclude specific pages from the scanning process.
2 articles
Getting Started
Your account, first form, and workspaces
3 articles
Chat Widget
Install the widget on your site and customise it
6 articles
Compliance & Reports
Understand the WCAG 2.0 compliance score and how to interpret your scan results.
1 article
Building Forms
Form types, fields, logic, and themes
5 articles
Getting Started with Muneer Scanner
Everything you need to know to get started with Muneer Scanner, including the basic requirements for setup.
4 articles
Metrics & Analytics
NPS, CSAT, CES, analytics, and exports
4 articles
AI Assistant
How the AI answers customers and hands off to humans
5 articles
Muneer Widget
The accessibility widget: 35+ features, 120+ languages
4 articles
Conversations & Inbox
Assignment, notes, saved replies, CSAT
6 articles
Sharing & Campaigns
Publishing links and SMS campaigns
2 articles
Muneer Scanner
Automated accessibility scanning and reports
2 articles
Developers & Integrations
API keys, Ingest, and integrations
1 article
Tickets
Full ticketing with SLA, escalation and email replies
5 articles
Reader & Dyslexia
Text-to-speech and dyslexia reading support
2 articles
Government & Compliance
Data sovereignty, PDPL, and DGA code
1 article
Channels
WhatsApp, X, email, Google reviews and mobile apps
5 articles
Knowledge Base & Portal
Articles, categories and your public help portal
3 articles
Account & Plans
Plans, pricing, discounts, and support
1 article
Accessibility & WCAG
WCAG standards and why digital accessibility matters
2 articles
Account & Support
Subscriptions, meetings, and support channels
1 article
Team & Permissions
Roles, departments, invitations and multi-workspace
5 articles
Automation & Campaigns
Automation rules, scheduled messages, broadcasts, segments
2 articles
Developers
REST API, webhooks, widget SDK and mobile SDKs
3 articles
Account & Billing
Account, workspace settings and plans
3 articles