AwnCare feature

Insights

Understand your support operation at a glance, and reach customers proactively when it matters most.

Scheduled reports

Have key metrics delivered to your inbox on the schedule you choose.

CSV export

Export any report to CSV for deeper analysis or sharing with stakeholders.

Notifications

Stay informed with timely alerts on the conversations and events that matter.

Broadcasts

Send announcements to segments of your customers in a single click.

Scheduled messages

Prepare messages in advance and let AwnCare send them at the perfect moment.

Live metrics

Watch response time, resolution and satisfaction update in real time.

Insights

See your support clearly

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